Ball small in black leather

Pianigiani products are made with quality materials selected by expert craftsmen.
It is recommended to use with care and not to overload the bags.
The leathers used, including suede, are treated with specific anti-water treatments. However, it is recommended to use waterproofing and brightening sprays when appropriate.
We recommend cleaning with a soft, dry cloth. Place in the appropriate protective bag after use.
Use tissue paper to keep the product "in shape".

PIANIGIANI products can be personalized with the engraving of the initials using the "fire" method. The engraving point varies according to the article, for more information write to info@pianigianibags.com

Returns or Right of Withdrawal:

1. Right of Withdrawal
In accordance with Legislative Decree No. 206/2005 (Consumer Code), the Customer has the right to withdraw from the purchase without providing any reason within 14 days of receiving the product.

2. Conditions for Return
To be eligible for a return, the product must meet the following conditions:
- It must be in the same condition as when it was received, unused, with original labels and packaging.
- Accessories or parts of the product (e.g., cases, manuals, etc.) must not be missing.

3. How to Request a Return or Withdrawal
To initiate a return or exercise the right of withdrawal, the Customer must contact Pianigiani via email at: info@pianigianibags.com or by other means, such as registered mail, within 14 days of receiving the product.
Detailed instructions on how to return the product will then be provided.

4. Return Shipping Costs
The return shipping costs are the responsibility of the Customer, unless the product is defective or incorrect.
We recommend using a trackable shipping method.

5. Refund
After receiving the product and verifying its condition, we will process the refund within 14 days.
The refund will be issued using the same payment method used for the purchase.

6. Exclusion from the Right of Withdrawal
The right of withdrawal does not apply to items that are customized upon the customer's specific request (e.g., custom inscriptions, dedications, engraved initials), and in general to all items not listed on the showcase of the website www.pianigianibags.com.